Company Officer, 6th Ed. Exam Prep Audit Quiz

Question 1 of 50

Which is the company officer's most important task in relation to his/her crew?
  Ensuring personnel safety
  Ensuring operational readiness
  Evaluating performance
  Providing leadership

Question 2 of 50

Which phrase best sums up acting as a liaison?
  Projecting a professional image
  Leading by example
  Being a two-way information agent
  Being dedicated to the position

Question 3 of 50

When might it be appropriate to openly criticize your organization's management?
  When legal violations have occurred
  When they are clearly in the wrong
  Never
  When the officer must do so to protect his/her subordinates

Question 4 of 50

Which statement is the best description of the responsibility of the level I officer regarding fire and life safety educational programs?
  His/her involvement in these types of programs is generally minimal
  He/she is responsible for delegating these activities to a capable subordinate
  He/she must be able to make presentations to members of the community
  He/she is responsible for forwarding these activities to the appropriate division of the agency

Question 5 of 50

Monitoring the consumption of unit resources in order to help prepare an organization’s budget is an example of which type of management duty?
  Community and government relations
  Planning
  Administration
  Human resources

Question 6 of 50

Of the choices listed, which is the most common title for the head of a fire department?
  Commander
  Administrator
  Commissioner
  Supervisor

Question 7 of 50

Which statement correctly summarizes the role of line personnel?
  Support the firefighters
  Supervision
  Support staff personnel
  Deliver services to the public

Question 8 of 50

Conflicting and contradictory orders from different bosses have resulted in a frustrated and discouraged employee. Which organizational principle has been violated?
  Span of control
  Unity of command
  Functional supervision
  Chain of command

Question 9 of 50

According to the National Wildfire Coordinating Group (NWCG) Field Operations Guide, which is one of the three essential components of a leader's intent?
  Purpose
  Respect
  Vision
  Integrity

Question 10 of 50

Which item is suggested as a way to reduce sidestepping?
  Be available
  Be respectful
  Be consistent
  Be humble

Question 11 of 50

Assigning tasks to the best qualified available personnel is an application of which organizational principle?
  Span of control
  Division of labor
  Team building
  Functional supervision

Question 12 of 50

Which quality of leadership is defined as "applying strong moral principles to the decision making process"?
  Ethics
  Vision
  Consistency
  Integrity

Question 13 of 50

Which basic leadership style is best suited for fireground operations?
  Two-dimensional
  Autocratic
  Democratic
  Centralized

Question 14 of 50

Which emotional intelligence skill is specified as contributing to strong self-management?
  Time-management
  Decision-making
  Positive outlook
  Positive influence

Question 15 of 50

Directing and overseeing subordinates is __________.
  Administration
  Leadership
  Management
  Supervision

Question 16 of 50

The supervisor should pay special attention to which item during the performing phase of Brian Tuckman's team development model?
  Developing a commonly held set of values
  Maintaining a sense of team spirit among group members
  Clearly defining goals, objectives and tasks
  Establishing a list of potential approaches/solutions

Question 17 of 50

Coordination of resources to accomplish a goal is an example of which management process function?
  Allocation
  Organizing
  Implementation
  Controlling

Question 18 of 50

Developing tactics to fulfill a specific objective is an example of which management process function?
  Directing
  Organizing
  Implementation
  Planning

Question 19 of 50

What is the function of a PERT chart?
  Determining a realistic time frame for a given task
  Maintaining span of control in a large organization
  Monitoring progress of a complex project
  Establishing accountability and responsibility

Question 20 of 50

In the five-step planning model, which is the final step in the cycle?
  Modify
  Evaluate
  Summarize
  Authorize

Question 21 of 50

In which step of the five-step planning model do you size-up how effective your efforts have been in meeting your goals?
  Determine
  Assess
  Evaluate
  Feedback

Question 22 of 50

Which federal legislation was enacted to require covered employers to provide employees job-protected leave for qualified medical and family reasons?
  Equal Employment Opportunity Act
  Family and Medical Leave Act
  The Sarbanes-Connerly Act
  The Fair Labor Standards Act

Question 23 of 50

What is the first level of action in the progressive discipline process?
  Punitive action
  Preventive action
  Corrective action
  Remedial action

Question 24 of 50

A firefighter has overwhelming personal problems that are negatively affecting his job performance. What is the best approach to this problem?
  Discuss the matter with the firefighter
  The firefighter should be given time off work to resolve the issues
  A performance improvement plan should be written
  Refer the employee to the agency's Employee Assistance Program

Question 25 of 50

In the communication process, reception of the communication is confirmed by __________.
  Closure
  Acknowledgement
  Feedback
  Verification

Question 26 of 50

The communication model begins with __________.
  Initiation
  The medium
  An intention
  The sender

Question 27 of 50

Which listening skill consists of decoding a message and its meaning?
  Attending
  Evaluating
  Synthesis
  Understanding

Question 28 of 50

In the final step of a persuasive speech, the speaker _________.
  Summarizes the history of the issue
  Evaluates the response of the audience to the presentation
  Steers the discussion toward the best solution
  Describes what must be done to accomplish the change

Question 29 of 50

When transitioning between paragraphs, which phrase is used to indicate exemplification?
  Namely
  Later
  Due to
  Then

Question 30 of 50

What is the difference between a mobile data terminal (MDT) and a mobile data computer (MDC)?
  An MDC has status buttons; an MDT does not
  An MDT has a radio data link; and MDC does not
  There is no difference- both terms refer to the same device
  A MDC has a keyboard; an MDT does not

Question 31 of 50

The primary function of which system is to provide data about geographic features, structures, occupancy information, etc. within a specified area?
  Geographic information system
  Mobile data computer
  Global positioning system
  Mobile data terminal

Question 32 of 50

When communicating, requiring the receiver to repeat the message back to the sender will enhance which one of the "Five Cs"?
  Control
  Clarity
  Conciseness
  Command

Question 33 of 50

To meet the expectations of the community it serves, an emergency services organization should be __________-oriented.
  Task
  Customer
  Mission
  Results

Question 34 of 50

Age, occupation, and marital status are examples of __________ categories.
  Demographic
  Political
  Socio-economic
  Associative

Question 35 of 50

Which statement about policies is correct?
  Unwritten, informal policies carry the same force as written and formal policies
  NFPA standards require an annual policy analysis
  Some policies may result from regulation from other government agencies
  Previous decisions cannot serve as a basis for the development of a policy

Question 36 of 50

A written description of steps to be taken to implement department policy in a specific situation is a __________.
  Directive
  Policy
  Procedure
  Protocol

Question 37 of 50

Examination of the budget request by the fire agency's administration is the __________.
  Internal review
  Evaluation
  Analysis
  Audit

Question 38 of 50

An employee's medical records must be retained by the employer for not less than _____ years following the end of the individual's employment.
  15
  20
  25
  30

Question 39 of 50

Which NFPA standard covers infection control programs?
  1581
  1021
  1600
  1500

Question 40 of 50

Which is an example of an unsafe condition?
  Lack of situational awareness
  Improper lifting
  Speeding
  Inclement weather

Question 41 of 50

The operational risk management process consists of _____ components.
  Six
  Five
  Seven
  Four

Question 42 of 50

A driver training program is an example of which component of The Three E's?
  Enhancement
  Evaluation
  Enforcement
  Education

Question 43 of 50

Which organization is the source of the Rules of Engagement for Firefighter Health?
  National Volunteer Fire Council (NVFC)
  National Fallen Firefighters Foundation (NFFF)
  International Association of Fire Chiefs (IAFC)
  International Association of Fire Fighters (IAFF)

Question 44 of 50

What is the second step in the four-step method of instruction?
  Presentation
  Evaluation
  Lecture
  Discussion

Question 45 of 50

Which is one of the steps in the four-step method of instruction?
  Introduction
  Motivation
  Practice
  Application

Question 46 of 50

Which is one of the steps in the four-step method of instruction?
  Repetition
  Manipulation
  Evaluation
  Assessment

Question 47 of 50

During the __________ step of the four-step method of instruction, the instructor conveys the information to the students.
  Didactic
  Evaluation
  Presentation
  Application

Question 48 of 50

For which type of evolution is the application of NIMS-ICS optional?
  None of the above
  Single agency
  Multiple company
  Single company

Question 49 of 50

Codes enforced by a fire department are adopted by __________.
  Administrative law
  The state fire marshal
  General election
  The local governing body

Question 50 of 50

Which of these organizations is one of the most prominent sources of national consensus standards related to the fire service?
  Occupational Safety and Health Administration
  Insurance Services Office
  International Code Council
  American National Standards Institute

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