Company Officer, 6th Ed. Exam Prep Audit Quiz

Question 1 of 50

Which is the company officer's most important task in relation to his/her crew?
  Evaluating performance
  Providing leadership
  Ensuring personnel safety
  Ensuring operational readiness

Question 2 of 50

Which phrase best sums up acting as a liaison?
  Being a two-way information agent
  Being dedicated to the position
  Projecting a professional image
  Leading by example

Question 3 of 50

When might it be appropriate to openly criticize your organization's management?
  When they are clearly in the wrong
  When the officer must do so to protect his/her subordinates
  Never
  When legal violations have occurred

Question 4 of 50

Which statement is the best description of the responsibility of the level I officer regarding fire and life safety educational programs?
  He/she must be able to make presentations to members of the community
  He/she is responsible for forwarding these activities to the appropriate division of the agency
  He/she is responsible for delegating these activities to a capable subordinate
  His/her involvement in these types of programs is generally minimal

Question 5 of 50

Monitoring the consumption of unit resources in order to help prepare an organization’s budget is an example of which type of management duty?
  Administration
  Planning
  Community and government relations
  Human resources

Question 6 of 50

Of the choices listed, which is the most common title for the head of a fire department?
  Commander
  Commissioner
  Supervisor
  Administrator

Question 7 of 50

Which statement correctly summarizes the role of line personnel?
  Deliver services to the public
  Supervision
  Support the firefighters
  Support staff personnel

Question 8 of 50

Conflicting and contradictory orders from different bosses have resulted in a frustrated and discouraged employee. Which organizational principle has been violated?
  Functional supervision
  Span of control
  Unity of command
  Chain of command

Question 9 of 50

According to the National Wildfire Coordinating Group (NWCG) Field Operations Guide, which is one of the three essential components of a leader's intent?
  Integrity
  Vision
  Purpose
  Respect

Question 10 of 50

Which item is suggested as a way to reduce sidestepping?
  Be respectful
  Be humble
  Be consistent
  Be available

Question 11 of 50

Assigning tasks to the best qualified available personnel is an application of which organizational principle?
  Division of labor
  Team building
  Span of control
  Functional supervision

Question 12 of 50

Which quality of leadership is defined as "applying strong moral principles to the decision making process"?
  Ethics
  Integrity
  Vision
  Consistency

Question 13 of 50

Which basic leadership style is best suited for fireground operations?
  Autocratic
  Democratic
  Two-dimensional
  Centralized

Question 14 of 50

Which emotional intelligence skill is specified as contributing to strong self-management?
  Positive outlook
  Positive influence
  Decision-making
  Time-management

Question 15 of 50

Directing and overseeing subordinates is __________.
  Management
  Administration
  Supervision
  Leadership

Question 16 of 50

The supervisor should pay special attention to which item during the performing phase of Brian Tuckman's team development model?
  Maintaining a sense of team spirit among group members
  Developing a commonly held set of values
  Clearly defining goals, objectives and tasks
  Establishing a list of potential approaches/solutions

Question 17 of 50

Coordination of resources to accomplish a goal is an example of which management process function?
  Implementation
  Organizing
  Allocation
  Controlling

Question 18 of 50

Developing tactics to fulfill a specific objective is an example of which management process function?
  Implementation
  Organizing
  Planning
  Directing

Question 19 of 50

What is the function of a PERT chart?
  Determining a realistic time frame for a given task
  Monitoring progress of a complex project
  Maintaining span of control in a large organization
  Establishing accountability and responsibility

Question 20 of 50

In the five-step planning model, which is the final step in the cycle?
  Modify
  Authorize
  Evaluate
  Summarize

Question 21 of 50

In which step of the five-step planning model do you size-up how effective your efforts have been in meeting your goals?
  Evaluate
  Determine
  Assess
  Feedback

Question 22 of 50

Which federal legislation was enacted to require covered employers to provide employees job-protected leave for qualified medical and family reasons?
  Equal Employment Opportunity Act
  The Sarbanes-Connerly Act
  Family and Medical Leave Act
  The Fair Labor Standards Act

Question 23 of 50

What is the first level of action in the progressive discipline process?
  Preventive action
  Corrective action
  Remedial action
  Punitive action

Question 24 of 50

A firefighter has overwhelming personal problems that are negatively affecting his job performance. What is the best approach to this problem?
  Refer the employee to the agency's Employee Assistance Program
  The firefighter should be given time off work to resolve the issues
  Discuss the matter with the firefighter
  A performance improvement plan should be written

Question 25 of 50

In the communication process, reception of the communication is confirmed by __________.
  Acknowledgement
  Feedback
  Verification
  Closure

Question 26 of 50

The communication model begins with __________.
  The medium
  The sender
  An intention
  Initiation

Question 27 of 50

Which listening skill consists of decoding a message and its meaning?
  Understanding
  Attending
  Evaluating
  Synthesis

Question 28 of 50

In the final step of a persuasive speech, the speaker _________.
  Summarizes the history of the issue
  Steers the discussion toward the best solution
  Evaluates the response of the audience to the presentation
  Describes what must be done to accomplish the change

Question 29 of 50

When transitioning between paragraphs, which phrase is used to indicate exemplification?
  Then
  Later
  Due to
  Namely

Question 30 of 50

What is the difference between a mobile data terminal (MDT) and a mobile data computer (MDC)?
  There is no difference- both terms refer to the same device
  An MDC has status buttons; an MDT does not
  An MDT has a radio data link; and MDC does not
  A MDC has a keyboard; an MDT does not

Question 31 of 50

The primary function of which system is to provide data about geographic features, structures, occupancy information, etc. within a specified area?
  Mobile data terminal
  Mobile data computer
  Global positioning system
  Geographic information system

Question 32 of 50

When communicating, requiring the receiver to repeat the message back to the sender will enhance which one of the "Five Cs"?
  Command
  Conciseness
  Control
  Clarity

Question 33 of 50

To meet the expectations of the community it serves, an emergency services organization should be __________-oriented.
  Task
  Customer
  Results
  Mission

Question 34 of 50

Age, occupation, and marital status are examples of __________ categories.
  Demographic
  Socio-economic
  Political
  Associative

Question 35 of 50

Which statement about policies is correct?
  Previous decisions cannot serve as a basis for the development of a policy
  Some policies may result from regulation from other government agencies
  Unwritten, informal policies carry the same force as written and formal policies
  NFPA standards require an annual policy analysis

Question 36 of 50

A written description of steps to be taken to implement department policy in a specific situation is a __________.
  Protocol
  Procedure
  Directive
  Policy

Question 37 of 50

Examination of the budget request by the fire agency's administration is the __________.
  Internal review
  Evaluation
  Analysis
  Audit

Question 38 of 50

An employee's medical records must be retained by the employer for not less than _____ years following the end of the individual's employment.
  15
  30
  25
  20

Question 39 of 50

Which NFPA standard covers infection control programs?
  1500
  1021
  1600
  1581

Question 40 of 50

Which is an example of an unsafe condition?
  Lack of situational awareness
  Inclement weather
  Speeding
  Improper lifting

Question 41 of 50

The operational risk management process consists of _____ components.
  Six
  Seven
  Five
  Four

Question 42 of 50

A driver training program is an example of which component of The Three E's?
  Enforcement
  Evaluation
  Education
  Enhancement

Question 43 of 50

Which organization is the source of the Rules of Engagement for Firefighter Health?
  International Association of Fire Fighters (IAFF)
  International Association of Fire Chiefs (IAFC)
  National Volunteer Fire Council (NVFC)
  National Fallen Firefighters Foundation (NFFF)

Question 44 of 50

What is the second step in the four-step method of instruction?
  Presentation
  Evaluation
  Lecture
  Discussion

Question 45 of 50

Which is one of the steps in the four-step method of instruction?
  Practice
  Introduction
  Motivation
  Application

Question 46 of 50

Which is one of the steps in the four-step method of instruction?
  Repetition
  Evaluation
  Assessment
  Manipulation

Question 47 of 50

During the __________ step of the four-step method of instruction, the instructor conveys the information to the students.
  Evaluation
  Presentation
  Application
  Didactic

Question 48 of 50

For which type of evolution is the application of NIMS-ICS optional?
  Single agency
  Single company
  Multiple company
  None of the above

Question 49 of 50

Codes enforced by a fire department are adopted by __________.
  The state fire marshal
  The local governing body
  Administrative law
  General election

Question 50 of 50

Which of these organizations is one of the most prominent sources of national consensus standards related to the fire service?
  American National Standards Institute
  Insurance Services Office
  International Code Council
  Occupational Safety and Health Administration

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