Company Officer, 5th Ed. Exam Prep Audit Quiz

Question 1 of 50

Company officers should consider the fire and emergency services organization to be __________-oriented.
  Customer service
  Task
  Results
  Mission

Question 2 of 50

According to the NFPA, which item is part of a Level I company officer's duties?
  Efficient and equitable administration of agency policies and procedures
  Project conception, design and implementation
  Divisional fiscal administration and budget preparation
  Hiring, evaluation, promotion and dismissal of personnel

Question 3 of 50

Of the choices listed, which is the most common title for the head of a fire department?
  Supervisor
  Administrator
  Commander
  Commissioner

Question 4 of 50

What is the primary function of line personnel?
  Support staff personnel
  Support the firefighters
  Deliver services to the public
  Supervision

Question 5 of 50

Which term means an organizational structure where decisions are made by one individual at the top of the structure?
  Concentrated authority
  Unified command
  Executive authority
  Centralized authority

Question 6 of 50

Which term means an organizational structure where authority is delegated to varying levels within the organization?
  Delegated authority
  Divisional
  Decentralized authority
  Unified command

Question 7 of 50

A company officer reporting directly to a staff officer regarding a specialized area of responsibility is an example of __________.
  Decentralized authority
  Functional supervision
  Unified command
  Division of labor

Question 8 of 50

A firefighter begins to ventilate at a location specified by his captain. Along comes a chief who tells the firefighter to cut the hole somewhere else. Which organizational principle has been violated?
  Unity of command
  Division of labor
  Span of control
  Functional supervision

Question 9 of 50

Which factor increases a supervisor's effective span of control?
  Responsibility for dissimilar tasks
  Well-trained, experienced subordinates
  Crew members physically separated by distance
  Tasks that must be performed quickly

Question 10 of 50

A managing fire officer is which IAFC professional development level?
  II
  IV
  I
  III

Question 11 of 50

Which leadership trait is defined as "providing support for others to succeed in accomplishing organizational and personal goals"?
  Mentoring
  Empowerment
  Interpersonal skills
  Coaching

Question 12 of 50

Directing and overseeing subordinates is __________.
  Administration
  Leadership
  Management
  Supervision

Question 13 of 50

Overseeing a public education program is an example of __________.
  Supervision
  Leadership
  Management
  Administration

Question 14 of 50

What is the process of helping a subordinate identify and resolve issues that are negatively affecting job performance?
  Mentoring
  Coaching
  Empowering
  Counseling

Question 15 of 50

The supervisor should pay special attention to which item during the performing phase of group development?
  Clearly defining goals, objectives and tasks
  Maintaining a sense of team spirit among group members
  Establishing a list of potential approaches/solutions
  Developing a commonly held set of values

Question 16 of 50

Plans for achieving a specific objective are __________ plans.
  Contingency
  Primary
  Standing
  Single-use

Question 17 of 50

In the five-step planning model, which step comes first?
  Define
  Feedback
  Select
  Identify

Question 18 of 50

In which step of the five-step planning model do you size-up how effective your efforts have been in meeting your goals?
  Feedback
  Assess
  Determine
  Evaluate

Question 19 of 50

In the conflict resolution process, which step comes first?
  Create a safe environment
  Appoint a mediator
  Classify/identify the problem
  Define/diagnose the problem

Question 20 of 50

The forcing conflict management style would be the most appropriate for which situation?
  There are no situations where this style is the most appropriate
  A critically important issue with an unpopular final decision
  Maintaining good relations between parties of disparate interests is a high priority
  The parties involved have little or no stake in the outcome

Question 21 of 50

How many steps are there in the conflict resolution process?
  6
  3
  4
  5

Question 22 of 50

The communication model consists of _____ basic elements
  3
  4
  7
  5

Question 23 of 50

Which is one of the four most common forms of communication used in the fire service?
  Formal
  Informal interpersonal
  Instructional
  Individual

Question 24 of 50

Ignoring and minimizing distractions are essential to the _________ component of the listening process.
  Attending
  Understanding
  Mirroring
  Responding

Question 25 of 50

Which is one of the three types of formal speeches?
  Inspirational
  Instructional
  Interpersonal
  Ceremonial

Question 26 of 50

When transitioning between paragraphs, which phrase is used to show contrast or qualification?
  However
  In turn
  Besides
  As a result

Question 27 of 50

The second step in preparing a narrative report is to determine __________.
  If similar documents exist
  The purpose of the report
  The type of report you are making
  Who your audience is

Question 28 of 50

Which device will receive a voice or text message when the telecommunication center broadcasts a specific transmitter tone?
  Telephony cable device
  Line terminal with alarm
  Radio alarm box
  Pager

Question 29 of 50

When communicating, requiring the receiver to repeat the message back to the sender will enhance which one of the "Five Cs"?
  Command
  Control
  Conciseness
  Clarity

Question 30 of 50

Delivery of quality services will best be enhanced by regarding citizens as __________.
  Customers
  Clients
  Neighbors
  Taxpayers

Question 31 of 50

There are _____ groups within a fire department's customer base.
  4
  3
  5
  2

Question 32 of 50

A written plan with detailed instructions about how to make a fire safety presentation at a school is an example of a(n) __________.
  Procedure
  Directive
  Policy
  Order

Question 33 of 50

Your chief has issued an order that is unpopular with line personnel. As a company officer, how should you respond?
  Devise a strategy which will minimize the impact of the order while appearing to comply with it
  Find out why the order was issued and explain it based on that rationale
  Openly discuss the flaws and merits of the order with your company
  Express your opinion of the order with your company, but require them to comply regardless

Question 34 of 50

Which is one of the two types of budget?
  Program
  Matrix
  Performance
  Capital

Question 35 of 50

Examination of the budget request by the fire agency's administration is the __________.
  Analysis
  Internal review
  Audit
  Evaluation

Question 36 of 50

The majority of firefighter deaths are due to __________.
  Vehicle accident
  Cardiac arrest
  Non-vehicular trauma
  Exposure to products of combustion

Question 37 of 50

Weather factors are considered in which step of the operational risk management process?
  Size-up
  Situational awareness
  Hazard assessment
  Decision point

Question 38 of 50

Maximum survival time for civilian occupants in a structure fire under normal fire conditions is _____ minutes.
  15
  20
  10
  5

Question 39 of 50

What is the primary goal of the Fire/EMS Safety, Health and Survival Week?
  Memorialize those who have fallen in the line of duty
  Promote discussion of risk management in the selection of strategy and tactics
  Review the 16 Firefighter Life Safety Initiatives
  Focus on safety, health and wellness-related training

Question 40 of 50

Which is an example of an unsafe condition?
  Lack of situational awareness
  Inclement weather
  Speeding
  Improper lifting

Question 41 of 50

A step in the four-step method of instruction is __________.
  Participation
  Preparation
  Demonstration
  Definition

Question 42 of 50

What is the first step in the four-step method of instruction?
  Preparation
  Evaluation
  Motivation
  Introduction

Question 43 of 50

What is the third step in the four-step method of instruction?
  Application
  Evaluation
  Practice
  Presentation

Question 44 of 50

Demonstration and discussion of the information are parts of which step of the four-step method of instruction?
  Lecture
  Discussion
  Presentation
  Evaluation

Question 45 of 50

Which item distinguishes a complex evolution from a simple evolution?
  The degree of hazard requires the appointment of a safety officer
  Participants are required to rotate through various positions
  NIMS-ICS must be applied to the drill scenario
  Multiple units or agencies are involved

Question 46 of 50

Age, sex, marital status, and occupation are examples of __________ groups.
  Reference
  Heterogeneous
  Demographic
  Primary

Question 47 of 50

Legal authority to enter private property in order to conduct an inspection must be granted by __________.
  Statutory law
  State law
  Local ordinance
  Federal law

Question 48 of 50

Which construction type is distinguished by its lack of concealed spaces?
  Ordinary
  Fire resistive
  Heavy timber
  Noncombustible

Question 49 of 50

Which ICB construction type is known as a "1-hour building"?
  V
  II
  I
  III

Question 50 of 50

What is the highest concern when conducting a fire inspection?
  Condition of fire protection devices
  Electrical hazards
  Means of egress
  Possible exposures

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