Company Officer, 5th Ed. Exam Prep Audit Quiz

Question 1 of 50

Company officers should consider the fire and emergency services organization to be __________-oriented.
  Mission
  Customer service
  Results
  Task

Question 2 of 50

According to the NFPA, which item is part of a Level I company officer's duties?
  Project conception, design and implementation
  Efficient and equitable administration of agency policies and procedures
  Hiring, evaluation, promotion and dismissal of personnel
  Divisional fiscal administration and budget preparation

Question 3 of 50

Of the choices listed, which is the most common title for the head of a fire department?
  Supervisor
  Commissioner
  Administrator
  Commander

Question 4 of 50

What is the primary function of line personnel?
  Supervision
  Deliver services to the public
  Support staff personnel
  Support the firefighters

Question 5 of 50

Which term means an organizational structure where decisions are made by one individual at the top of the structure?
  Centralized authority
  Executive authority
  Unified command
  Concentrated authority

Question 6 of 50

Which term means an organizational structure where authority is delegated to varying levels within the organization?
  Divisional
  Decentralized authority
  Delegated authority
  Unified command

Question 7 of 50

A company officer reporting directly to a staff officer regarding a specialized area of responsibility is an example of __________.
  Unified command
  Functional supervision
  Division of labor
  Decentralized authority

Question 8 of 50

A firefighter begins to ventilate at a location specified by his captain. Along comes a chief who tells the firefighter to cut the hole somewhere else. Which organizational principle has been violated?
  Division of labor
  Span of control
  Functional supervision
  Unity of command

Question 9 of 50

Which factor increases a supervisor's effective span of control?
  Crew members physically separated by distance
  Well-trained, experienced subordinates
  Tasks that must be performed quickly
  Responsibility for dissimilar tasks

Question 10 of 50

A managing fire officer is which IAFC professional development level?
  IV
  III
  II
  I

Question 11 of 50

Which leadership trait is defined as "providing support for others to succeed in accomplishing organizational and personal goals"?
  Coaching
  Mentoring
  Interpersonal skills
  Empowerment

Question 12 of 50

Directing and overseeing subordinates is __________.
  Administration
  Leadership
  Management
  Supervision

Question 13 of 50

Overseeing a public education program is an example of __________.
  Leadership
  Administration
  Supervision
  Management

Question 14 of 50

What is the process of helping a subordinate identify and resolve issues that are negatively affecting job performance?
  Mentoring
  Counseling
  Empowering
  Coaching

Question 15 of 50

The supervisor should pay special attention to which item during the performing phase of group development?
  Maintaining a sense of team spirit among group members
  Clearly defining goals, objectives and tasks
  Developing a commonly held set of values
  Establishing a list of potential approaches/solutions

Question 16 of 50

Plans for achieving a specific objective are __________ plans.
  Single-use
  Contingency
  Primary
  Standing

Question 17 of 50

In the five-step planning model, which step comes first?
  Select
  Identify
  Feedback
  Define

Question 18 of 50

In which step of the five-step planning model do you size-up how effective your efforts have been in meeting your goals?
  Evaluate
  Assess
  Feedback
  Determine

Question 19 of 50

In the conflict resolution process, which step comes first?
  Define/diagnose the problem
  Create a safe environment
  Appoint a mediator
  Classify/identify the problem

Question 20 of 50

The forcing conflict management style would be the most appropriate for which situation?
  Maintaining good relations between parties of disparate interests is a high priority
  There are no situations where this style is the most appropriate
  A critically important issue with an unpopular final decision
  The parties involved have little or no stake in the outcome

Question 21 of 50

How many steps are there in the conflict resolution process?
  6
  4
  3
  5

Question 22 of 50

The communication model consists of _____ basic elements
  4
  5
  3
  7

Question 23 of 50

Which is one of the four most common forms of communication used in the fire service?
  Formal
  Informal interpersonal
  Individual
  Instructional

Question 24 of 50

Ignoring and minimizing distractions are essential to the _________ component of the listening process.
  Mirroring
  Responding
  Understanding
  Attending

Question 25 of 50

Which is one of the three types of formal speeches?
  Instructional
  Inspirational
  Ceremonial
  Interpersonal

Question 26 of 50

When transitioning between paragraphs, which phrase is used to show contrast or qualification?
  Besides
  In turn
  However
  As a result

Question 27 of 50

The second step in preparing a narrative report is to determine __________.
  If similar documents exist
  The type of report you are making
  Who your audience is
  The purpose of the report

Question 28 of 50

Which device will receive a voice or text message when the telecommunication center broadcasts a specific transmitter tone?
  Pager
  Line terminal with alarm
  Telephony cable device
  Radio alarm box

Question 29 of 50

When communicating, requiring the receiver to repeat the message back to the sender will enhance which one of the "Five Cs"?
  Clarity
  Command
  Control
  Conciseness

Question 30 of 50

Delivery of quality services will best be enhanced by regarding citizens as __________.
  Taxpayers
  Neighbors
  Customers
  Clients

Question 31 of 50

There are _____ groups within a fire department's customer base.
  2
  3
  4
  5

Question 32 of 50

A written plan with detailed instructions about how to make a fire safety presentation at a school is an example of a(n) __________.
  Order
  Procedure
  Directive
  Policy

Question 33 of 50

Your chief has issued an order that is unpopular with line personnel. As a company officer, how should you respond?
  Express your opinion of the order with your company, but require them to comply regardless
  Openly discuss the flaws and merits of the order with your company
  Devise a strategy which will minimize the impact of the order while appearing to comply with it
  Find out why the order was issued and explain it based on that rationale

Question 34 of 50

Which is one of the two types of budget?
  Program
  Matrix
  Performance
  Capital

Question 35 of 50

Examination of the budget request by the fire agency's administration is the __________.
  Audit
  Internal review
  Analysis
  Evaluation

Question 36 of 50

The majority of firefighter deaths are due to __________.
  Vehicle accident
  Exposure to products of combustion
  Non-vehicular trauma
  Cardiac arrest

Question 37 of 50

Weather factors are considered in which step of the operational risk management process?
  Size-up
  Decision point
  Hazard assessment
  Situational awareness

Question 38 of 50

Maximum survival time for civilian occupants in a structure fire under normal fire conditions is _____ minutes.
  5
  10
  15
  20

Question 39 of 50

What is the primary goal of the Fire/EMS Safety, Health and Survival Week?
  Focus on safety, health and wellness-related training
  Memorialize those who have fallen in the line of duty
  Promote discussion of risk management in the selection of strategy and tactics
  Review the 16 Firefighter Life Safety Initiatives

Question 40 of 50

Which is an example of an unsafe condition?
  Speeding
  Lack of situational awareness
  Inclement weather
  Improper lifting

Question 41 of 50

A step in the four-step method of instruction is __________.
  Demonstration
  Definition
  Preparation
  Participation

Question 42 of 50

What is the first step in the four-step method of instruction?
  Introduction
  Preparation
  Evaluation
  Motivation

Question 43 of 50

What is the third step in the four-step method of instruction?
  Application
  Evaluation
  Practice
  Presentation

Question 44 of 50

Demonstration and discussion of the information are parts of which step of the four-step method of instruction?
  Lecture
  Presentation
  Discussion
  Evaluation

Question 45 of 50

Which item distinguishes a complex evolution from a simple evolution?
  Multiple units or agencies are involved
  Participants are required to rotate through various positions
  NIMS-ICS must be applied to the drill scenario
  The degree of hazard requires the appointment of a safety officer

Question 46 of 50

Age, sex, marital status, and occupation are examples of __________ groups.
  Heterogeneous
  Reference
  Demographic
  Primary

Question 47 of 50

Legal authority to enter private property in order to conduct an inspection must be granted by __________.
  Federal law
  Local ordinance
  Statutory law
  State law

Question 48 of 50

Which construction type is distinguished by its lack of concealed spaces?
  Fire resistive
  Heavy timber
  Noncombustible
  Ordinary

Question 49 of 50

Which ICB construction type is known as a "1-hour building"?
  II
  V
  III
  I

Question 50 of 50

What is the highest concern when conducting a fire inspection?
  Possible exposures
  Means of egress
  Electrical hazards
  Condition of fire protection devices

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